Privacy Policy
Topmarine (“Topmarine”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase products from us.
By using our website, you consent to the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect information including:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information (processed securely through our payment provider)
- Order history
- Customer account information
Technical Information
We may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Date and time of your visit
- Pages viewed
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Respond to customer inquiries
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
- Maintain business records
We only collect information that is reasonably necessary for these purposes.
Payment Information
Payments are processed through secure third-party payment providers.
Topmarine does not store your complete credit card information on its servers.
Payment information is handled according to the security standards of the payment processor.
Sharing Your Information
Topmarine does not sell or rent your personal information.
We may share your information only when necessary with:
- Payment processors
- Shipping carriers
- Service providers assisting with website operation
- Government authorities when required by law
- Professional advisors when legally necessary
These parties receive only the information required to perform their services.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Keep products in your shopping cart
- Remember your preferences
- Maintain your login session
- Improve website performance
- Analyze website traffic
You may disable cookies through your browser settings; however, some website features may no longer function correctly.
Security
Topmarine takes reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
Sensitive information transmitted through our website is protected using encrypted SSL/TLS connections.
Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
Personal information is retained only for as long as necessary to:
- Complete your transactions
- Provide customer service
- Meet legal, accounting, and tax requirements
- Resolve disputes
- Enforce our agreements
When personal information is no longer required, it is securely deleted or anonymized where appropriate.
Customer Accounts
If you create an account with Topmarine, you are responsible for maintaining the confidentiality of your login credentials.
You should notify us immediately if you believe your account has been accessed without authorization.
Your Rights
Depending on applicable Canadian and Québec privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information where permitted by law
- Withdraw consent where applicable
- Request information about how your personal information is used
Requests may be subject to legal limitations and identity verification.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites.
Topmarine is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of those websites.
Changes to This Privacy Policy
Topmarine may update this Privacy Policy from time to time.
The updated version will be posted on this page together with the revised “Last Updated” date.
Continued use of the website after changes have been posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Topmarine
242 Boulevard D’Youville
Châteauguay, Québec
J6J 4R6
Canada
Phone: (365) 649-1919 or (450) 977-0569
Privacy Legislation
This Privacy Policy is intended to comply with applicable privacy legislation, including:
- The Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
- Québec’s Act respecting the protection of personal information in the private sector (Law 25).
Nothing in this Privacy Policy limits any rights granted under applicable privacy legislation.
Last Updated: July 2026